Training & Support
Comprehensive training and ongoing support to help you succeed
Initial Training Program
Everything you need to know to start and operate your franchise
Pre-Opening Training
2-3 Weeks- Lice biology and lifecycle
- Treatment techniques and protocols
- Product knowledge and equipment use
- Safety and sanitation procedures
- Customer service best practices
- Business operations overview
Business Setup Training
1-2 Weeks- Location setup and design
- Technology systems implementation
- Booking and scheduling procedures
- Payment processing setup
- Inventory management
- Local marketing and launch planning
Opening Support
First Month- On-site support during grand opening
- Initial customer consultations
- Operational troubleshooting
- Staff training assistance
- Marketing execution support
- Performance review and guidance
Lice Removal Certification
Professional certification included in your training
All franchisees complete our comprehensive lice removal certification program. This certification covers the knowledge and skills needed to provide professional lice treatment services.
Certification Topics Include:
Note: Upon successful completion of training and assessment, you'll receive a certificate demonstrating your completion of our program. Additional certifications or licenses may be required by your state or local jurisdiction.
Ongoing Support
We're here to help you succeed long after your initial training
Operational Support
Regular guidance on day-to-day operations, best practices, and problem-solving
Technical Support
Help with booking system, website, and other technology platforms
Continuing Education
Access to updated training materials and industry best practices
Field Support
Periodic on-site visits from franchise support team members
Additional Support Resources
- Access to franchisee support portal with resources and documentation
- Regular franchise network calls and updates
- Annual franchise conference for networking and learning
- Direct access to support team via phone and email
Where Training Takes Place
Initial Training Location
Initial training typically takes place at our training center or a designated training location. The specific location will be communicated during the franchise application process.
Travel and Accommodation
Franchisees are responsible for their own travel and accommodation expenses during training. We provide information about nearby hotels and transportation options.
On-Site Training
Some training components, particularly business setup and opening support, occur at your franchise location. Our team will travel to your site to provide hands-on assistance.
Virtual Training Components
Certain training modules and ongoing education may be delivered through online platforms, allowing you to learn at your own pace and revisit materials as needed.